Our Workshops
Our workshops are carefully crafted to deliver results to your organization:
Driving Superior Results in Difficult Times:
Course Overview
In times of business difficulties and economic turmoil every CEO, business leader or even manager is worried about how his or her organization can drive outstanding results regardless of any circumstance. In times like this, organizations should not be tempted to think that their solutions lie in optimism or adopting the global “think positive” mantra and believing that things will always fall into place. Positive thinking or optimism is not enough in this present economic turmoil that organizations are facing. Now, more than ever, we need a more realistic and optimal way of driving results even in difficult times. If your organization’s goal in these tough times is to have outstanding performers, who will go the extra mile in driving superior results for your organization, then, our “Driving Superior Results in Difficult Times” workshop is for you.
Some of the benefits of this workshop include:- Every participant will be equipped with the requisite capability for driving results in any economic or political circumstance.
- Your employees will be highly inspired to go the extra mile in delivering outstanding results for your organization.
- The usual employees’ “Culture of Excuse and Blame Game” will be eradicated and “Ownership Culture for Excellence” will be institutionalized.
- Your employees will generate boundless energy, unstoppable persistence, and optimal drive for results in difficult times.
- Every employee will understand their number 1 key responsibility in your organization and how to achieve it.
- Your organization will institutionalize a culture of excellence and accountability.
- Learn the greatest advice from the greatest coach of all time – when driving results.
Leading Strategic Growth, Change & Innovation:
Course Overview:
Your company’s capability to be innovative, lead and manage change in difficult and volatile times, and ultimately carve out new growth and sustain it is a non-negotiable. Our Leading Strategic Growth, Change and Innovation workshop has been tailored using the Systems Thinking Approach® to equip your company with the requisite capabilities for delivering outstanding results – when others are finding it difficult.
Some of the benefits of this workshop include:- Understand and institionalise the Systems Thinking Approach- the better way to think, act, and achieve extraordinary results year in year out.
- Develop a customized systems thinking growth structure in line with your company’s vision.
- Clarify and install the proper structures, roles, and processes from proven Best Practices in Strategic and Cultural Change.
- Explore how to cascade the Rollercoaster of Change® across, down, and throughout your organization.
- Learn how to build and re-ignite a structure for innovative ideas and how to use them drive growth in your situation.
- Learn the Top 10 Tools of Strategic and Systems Thinking for daily problem solving in your company.
- Enhance your ability to make smart decisions on a daily basis, throughout a Strategic and cultural change effort.
Strategic Thinking for Turbulent Times:
Course Overview:
In these turbulent and hyper competitive business times, business growth, profitability and sustainability will continuously be in jeopardy for companies that have not learnt to be strategic in all facets of their business operations. It is no longer enough to reap financial benefits or achieve sustainable results by offering good products or services – your competitors are doing same. So, if what you as a leader, your senior management and managers are looking for is a strategic skills and knowledge required to define your competitive strategic direction, develop an effective strategic plan, and implement it successfully thereby taking your company to the next level and sustaining your competitive edge – this program is a non negotiable for you.
Some of the benefits of this workshop include:- Build the right thinking tools and framework that will help your people solve problems and discover opportunities easily before others.
- Learn how to use Systems Thinking Approach® to achieve your company’s wide financial and operational target for 2016 and beyond.
- Gain a deeper insight and understanding of how Systems Thinking Approach® to strategic thinking can be applied in delivering your company’s desired outcome.
- To understand strategic marketplace positioning and how to use it for competitive advantage.
- Improve the quality and effectiveness of employees’ inputs on strategic planning and implementation matters.
- Develop a common set of terminology/language to improve communications, teamwork, learning, and results across your bank (a higher order of intellect and critical thinking).
- Discover the “hidden” causes of organizational resistance to change.
Strategic Planning & Change Workshop:
Course Overview:
This in-depth and experiential learning workshop will provide your organization with extensive skills, tools, and tips required not just for planning effectively but also for achieving your organization’s step by step end results. You will also gain comprehensive knowledge on how to achieve business excellence and superior results in strategic management, strategic planning, and strategic change.
Some of the benefits of this workshop include:- Develop the in-depth knowledge and techniques to integrate and cascade your vision, core values, desired culture, and positioning successfully down through every level of your organization.
- Understand and assess your organization against the Best Practices of a System for Managing Strategically, day-to-day and year-to-year.
- Discover the magic and simplicity of the 5 Phases of Reinventing Strategic Planning for the 21st Century.
- Explore and discover the magic and simplicity of the 5 Phases of Reinventing Strategic Planning for the 21st Century.
- Learn how to apply simple choices and tips for the crucial role that Change Infrastructures play in leveraging and focusing your efforts to achieve successful strategic change.
- Discuss the unique 10 steps of the ABCs of Strategic Management and how it is similar and different that other Strategic Planning Models.
- Learn why 75% of Major Change Fails and how to be in the Top 25%.
Attitudinal Transformation: The No.1 Determinant of Growth in Every Organization:
Course Overview:
Every organization desires growth. The plain truth is that the desired transformation or growth may be farfetched when your employees exhibit the wrong attitude to work. The unexpected news is that when you train or invest in your workforce in all other areas without the “right attitude and commitment to work” it will lead to a BIG failure. Attitudinal Transformation is an area that has been overlooked by many organizations, yet it determines the success of any organization. In the real sense, if organizations have just one training opportunity in a year, their focus should be on “Attitudinal Transformation” first. It drives all other activities. We want to help your organization set the right foundation for all round success.
Some of the benefits of this workshop include:- Your organization will have staff members who are committed – come rain or shine, with the right attitude, that are ready and willing to go the “extra mile” for the success of the organization.
- Your employees will learn how to run the company’s business as their own business – having the ownership mentality. No one will like his or her business to fail.
- Learn how to achieve a higher degree of productivity consistently by learning the required skills.
- Your workforce will be able to identify major cause(s) of their underperformance and how to resolve them.
- Learn the defects of sub-optimal thinking and why Optimal Thinking is the foundation for peak and consistent performance.
- How to minimize destructive conflicts and develop enhanced communication.
- They will learn how to go the extra mile, think differently and do things differently.
- Your workforce will learn how to differentiate between doing things that are “nice to do” and things that “matter most” to your organization.
Achieving Strategic Leadership Excellence Workshop:
Course Overview:
The number one corporate – wide core competency required for business excellence anywhere in the world is “developing and achieving leadership excellence”. Furthermore, in times of economic turmoil, business uncertainties, and seeking for new growth, what will stand your organization out is not just your brand, size, marketplace positioning or the strategies you have evolved, rather the quality of your leadership. Our “Achieving Strategic Leadership Excellence Workshop” has been developed using the six natural leadership competencies all to make leadership your true competitive edge.
Some of the benefits of this workshop include:- Significantly improve your natural leadership knowledge and skills.
- Acquire the ability to build a Leadership Development System, using the simple ABCs of Systems Thinking.
- Gain a clear understanding of your required job leadership and job business acumen competencies with the insight and techniques for your specific position.
- Develop a practical and specific Individual Development Plan.
- Establish a clear methodology on how to involve your supervisor and key peers and direct reports in a leadership assessment process to gather further feedback and clarity.
- Gain pertinent skills for superior decision-making with higher levels of motivation and commitment to your vision, mission, and values.
- Learn new ways to provide individual leadership development in specific areas of need.
Driving High Performance with Teamwork:
Course Overview:
In difficult times, the kind of teams organizations crave for are those teams that will focus less on their individualities but focus more on the growth of their organization. Often times, achieving this desire is more of a herculean task, and when it is not achieved, the organization suffers. If your organization is really desirous in pulling everyone together to build high performance across board, whether in good times or bad times, then, our “Driving High Performance with Teamwork Workshop” is what your organization need at this time.
Some of the benefits of this workshop include:- Participants will transform from the silo and individualistic mentality to focusing on the good of the organization.
- Participants will learn how to resolve major barriers that impede effective team building
- Understand what everyone’s key responsibility is in the organization
- Participants will ultimately develop trust and team cohesion
- Participants will see the need to support team members in achieving organizational goals
- Understand why organization’s progress is dependent on effective teams
- Learn how to be build trust when teams are feigning buy-in
- Learn optimal ways to handle team conflicts and dysfunctions
Preeminent Customer Service:
Course Overview:
Is your customer service used as a reference point for other companies?
Most organizations have ended up giving lip services to customers instead of serving them in a way that will not just bring them back but also tell others about your organization. More than ever, the customers of today are highly knowledgeable of their needs, and without thinking, they know those that are offering it to them and those that are paying lip service. In today’s competitive business world, the only way your customer service will stand out will be when your company is being used as a reference point for others; and that is when you will say you are offering preeminent customer service. Our “Preeminent Customer Service Workshop” is designed to make your organization stand out in an area your organization can not do without – customer service.
Some of the benefits of this workshop include:- Your organization will be able to institionalise an enduring customer service strategy for all round success.
- Your organization will be equipped to lead in customer service.
- Your organization will become a customer focused enterprise that will be known for delivering customer value.
- After attending this training your employees will increase your organization’s credibility with customers.
- Every member of your staff will learn the skills required to become a service advocate in your organization.
- Your employees will be highly committed in delivering real value to your organization.
- Your employees will master how to respond to customers’ needs and issues in a timely manner.
- Your organization’s profitability will increase as a result of improved and enhanced customer service.
How to Sell to Top Executives:
Course Overview:
More often than not, getting 5 minutes of a top executive time could be as difficult as climbing the mounting on a rainy day. When the senior executive’s time is finally gotten, how do you use the golden moments? Big businesses and relationships are likely to be lost when people have not been trained on how to build relationships with senior executives, let alone how to sell to them. Our “Selling to Top Executives Workshop” has been developed to prepare you to achieve results anytime you are face to face with boards, CEOs, senior executives and decision makers.
Some of the benefits of this workshop include:- You will be exceeding your targets – having learnt how to sell to decision makers.
- You will learn what to say to top executives you want to meet for the first in any event.
- Understand how top executives think and what they need so you can communicate relevant information and stimulating ideas.
- Learn how to come across as 100% credible to top executives.
- Learn how to become a trusted advisor that top executives think they need.
- Build confidence to approach top executives at any time and also gain their attention.
- You will learn how to make the gatekeepers think you are friends with the top executives.
Don’t worry, if you want us to discuss with you and come up with a different tailored solution. We will do just that.
Simply email us or give us a call.You can also request for your in-house training proposals in any of the training areas highlighted above.
